Office: 812-967-2226 Emergency (After Hours Only): 812-948-5618
Bill Due Dates
Bills are always mailed out 1st business day of the month and the bill due date is the 15th of the month. You will incur a late charge if your bill is not paid by the 15th of the month. Non-payment of the bill within 15 days of the original due date will result in a $25.00 penalty for continuation of service. Non-payment of bill within 25 days of the due date will result in disconnection of service and full payment must be received in office plus any fees associated with the reconnection of service. Upon full payment of fees and account balance service will be restored.
Three  working days before you dig you should call Indiana Underground Plant Protection Service “Holey Moley” at 1-800-382-5544 or you can visit them at their website here.
BTC Water Customers:
Borden Tri-County Regional Water District’s Board of Trustees goals are to keep rates as low as possible for all customers. In the past year the utility has seen steady increases to the cost of materials and fuel used to maintain service to our customers. At the December 20, 2011, Borden Tri-County Regional Water District’s Board of Trustees approved an increase to certain services. There is no increase to the water rates only services and meter sets. The increase is outlined below and will become effective February 1st, 2012.
|Item||Current 2010||Approved February 1, 2012|
|Reconnect (during business hours)||$25.00||$50.00|
|Reconnect (after hours)||$50.00||$75.00|
|Irrigation Meter reconnect||$25.00||$25.00|
|Meter set Sizes:|
|Larger meters will be calculated when customer requests.|
Again, this does not increase our current water rate schedule approved on May of 2010. Any customer wishing to express an opinion or wish to express concerns to this increase may do so at the January 17th , 2012, Board of Trustees meeting. The Board of Trustees will meet at the BTC Water office, located at 1791 W Water Street in Borden, Indiana @ 7:30pm. All comments and or concerns about the increase will be heard at the beginning of the meeting. Questions may also be addressed by calling the office @ (812) 967-2226.
The Board of Trustee’s for BTC Water, meet monthly on the 3rd Tuesday at 7:30PM at the BTC Water Office.
Please call the office 48 hours ahead of the meeting to be put on the agenda.
Problems & Emergencies
To report a problem or other emergency during working hours, just call our regular business phone number (812) 967-2226.
During normal business hours one of our office staff will be glad to personally assist you. When the office is closed please direct EMERGENCY calls to 812-948-5618 a professional call-center who will take your call. In the case of an emergency the call-center will page out our on-call crew for water main breaks. The call-center will take messages and relay that information to one of our on call personnel. Please be sure to give them the location of the suspected leak and a phone number in case our personnel need to contact you with questions. The after hours call-center, does not have access to your account records. To discuss your account, please call our office during normal business hours.